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FAQS

We resolve any questions you may have.

  • General

General Tactic is a leading provider of high-quality clothing designed for law enforcement and military personnel.

At General Tactic, we pride ourselves on our innovative designs, superior craftsmanship, and attention to detail. Our products are meticulously engineered to meet the demands of professionals in the field. We also prioritize customer feedback and incorporate it into our product development process, ensuring that our gear meets and exceeds expectations.

General Tactic products are available for purchase on our official website and authorized distributors. You can explore our catalog and place your order directly online. Additionally, we have authorized dealers in select locations where you can find our gear.

Visit our technology site.

Yes, but unfortunately not directly from our website. Please, send an email to info@generaltactic.com and tell us your case. We will do our best in order to meet your needs.

We want you to be completely satisfied with your purchase from General Tactic. If for any reason you are not satisfied, you may return the item within 30 days of receiving it for a refund or exchange. Please refer to our return policy page for detailed instructions on how to initiate a return or exchange. Returned garment must be in resalable condition. More info.

To find the correct size for clothing, we recommend referring to our size charts available on the product pages. These charts provide detailed measurements and instructions on how to measure yourself accurately. If you have any further questions, our customer support team will be happy to assist you.

Yes, all General Tactic products come with a limited lifetime warranty against manufacturing defects. We stand behind the quality of our gear and will repair or replace any item that is found to be defective. Please review our warranty information for more details and how to file a claim.

Yes, our products can be safely cleaned and maintained at home. We provide care instructions on the product labels and on our website. It’s important to follow these instructions to ensure the longevity and performance of your gear.

We occasionally offer special promotions and discounts on our products. To stay updated on our latest offers, we recommend signing up for our newsletter and following us on social media.

If you have any questions, concerns, or need assistance, our customer support team is ready to help. You can reach us through our contact page on the website, or sending an e-mail to info@generaltactic.com We strive to provide prompt and helpful responses to all inquiries.